HSPI 2024 Schedule*

*All events are Eastern Time and subject to change.

Tuesday, Feb. 13

8 a.m. – 1 p.m.	Chick-Fil-A Facility Tour No. 1
8:30 a.m. – 12:30 p.m.	Pre-Conference Workshops Engaging and Teaching Improvement Concepts to Staff through Interactive, Hands-On Simulations Instructor: Ashley J. Benedict, Ph.D.
8:30 a.m. – 12:30 p.m.	Pre-Conference Workshops Customer-Centric Creativity: Empathy-Driven Problem Framing for Innovation Instructor: Tom West
8:30 a.m. – 4 p.m.	Pre-Conference Workshops Healthcare Data Mining and Analytics for Practitioners Instructor: Nourma Khader, Ph.D.
1:30 – 2 p.m.	Conference Kick-off Event
2:15 – 3:45 p.m.	Intensive Sessions
4 – 4:45 p.m.	Student & First Time Attendee Reception
4 – 4:45 p.m.	Poster Session Break
4 - 5 p.m.	Performance Improvement Leadership Forum – Invite only
5 – 6 p.m.	Welcome Reception

Wednesday, Feb. 14

6:00 a.m. – 6:45 a.m.	HSPI Morning Exercise
7:30 – 8:15 a.m.	Breakfast with Exhibitors
8:15 – 8:25 a.m.	Daily Welcome & Announcements
8:30 – 10:10 a.m.	Concurrent Sessions
10:10 – 10:30 a.m.	Break/Dedicated Exhibit Time
10:30 a.m. – 12 p.m.	Intensive Sessions
12 – 1:30 p.m.	Lunch & Keynote Address with David Reid, Chick-Fil-A
1:30 – 1:40 p.m.	Transition Break
1:40 – 2:45 p.m.	Concurrent Sessions
2:45 – 3:30 p.m.	Poster Session Break
3 – 5 p.m.	FlexSim Competition
3:30 – 5 p.m.	Intensive Sessions
5 – 6 p.m.	Exhibit Time & Social
6:15 – 8 p.m.	Young Professionals Dinner and Planned Dinners

Thursday, Feb. 15

6 – 6:45 a.m.	HSPI Morning Exercise
8:15 – 8:30 a.m.	Daily Welcome & Announcements
8:30 – 9:30 a.m.	Keynote Address with Dr. Greg Jacobson, M.D., KaiNexus
9:30 – 9:45 a.m.	Break/Dedicated Exhibit Time
9:45 – 11:25 a.m.	Concurrent Sessions
11:30 a.m. – 12:15 p.m.	Lunch, Announcements, Award Recognitions
12:30 – 2 p.m.	Intensive Sessions
2 – 2:45 p.m.	Dedicated Exhibit & Poster Time/Refreshment Break
2:45 – 3:50 p.m.	Concurrent Sessions
4 – 5 p.m.	Keynote Address with Heather Dexter, Emory Healthcare
5 – 5:15 p.m.	Conference Close
5:30 – 6:30 p.m.	Lean Cocktails & More…

Friday, Feb. 16

8 a.m. – 1 p.m.

Chick-Fil-A Facility Tour No. 2