Pre-conference Workshops

Attend the conference. Network with colleagues. Update your skills and put yourself ahead of the game.

Pre-conference workshops offer in-depth, skill-building tools and focus on the topics that you will require for career advancement and professional development. Enhance your learning experience and maximize your networking opportunities by attending one of our pre-conference workshops.

  • Continuing education units (CEUs) are available.
  • Advance registration accompanied by the additional registration fee is required to reserve a pre-conference workshop seat.
  • Pre-conference workshops are scheduled May 19-22 allowing access to more sessions!
  • Register for your preferred workshop by Wednesday, May 12.

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Transformative Leadership Systems

Artificial Intelligence Using Design Thinking

Manufacturing Critical Path Time

Improving Patient Flow with the Theory of Constraints

Analytics-Based Enterprise Performance Management (EPM)


Transformative Leadership Systems

Presenter: Rupy Sawhney, PhD, University of Tennessee, Knoxville, Distinguished Professor and Heath Fellow in Business and Engineering at the Department of Industrial and Systems Engineering
Course Dates & Times: Wednesday, May 19 - Friday, May 21 - 9 a.m. - Noon ET, Daily
CEUs: 0.8

Course Overview:
Redefining work at a fundamental level will require a major transformational change for organizations in all sectors. At the forefront of this transformation is “Workforce Development.” This will require organizations to build stronger collaborative relationships that mutually address emerging needs and unique skillsets at all levels of the organization.

As organizations identify and redefine the “what, why, where and how,” internal support structures will need to be redefined. The importance of organizations and individuals working with the same mission, vision, goals will be critical to remain competitive. To accomplish this, a transformational change of culture will be needed, one that fosters adaptive change and communicates the same message at every level of an organization.

Systems Thinking is emerging as a core requirement needed to make this transition. Implementing actions that deliver value will require a human-centric work redesign and new capabilities, both of which necessitate organizational transformation at the Enterprise level. Organizational agility and reliability will be crucial to make faster and better decisions that enable the integration of existing solutions with new technologies.

The ability to recruit, develop, and retain workers will depend on the ability of the organization to align people with the skills needed to function and adapt to these changing times. However, organizations can sensibly establish a workforce development plan that incrementally adapts to these changes, engaging leaders to understand the dynamics of these changes. This will provide an innovative response to the emerging needs and opportunities of their current and future workforce, while providing the flexibility for them to develop and grow with industry needs.

What You Will Learn: This 3 day, 3 hour per day workshop focuses on three levels of the participant’s development:

  • Unconscious/Conscious Paradigms
  • Critical Problem Solving
  • Development of Technical, Business, and Social Skills

Registration Fee:
Member: $395
Non-member: $545

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Artificial Intelligence Using Design Thinking

Presenters: Ben Amaba, IBM, Global Chief Technology Officer; Michael Testani, Binghamton University, Director of Industrial Outreach & Continuing Professional Education
Course Date & Time: Wednesday, May 19 - Friday, May 21 - Noon - 3 p.m. ET, Daily
CEUs: 0.8

Course Overview: This livestreamed workshop is intended for business leaders and employees to help explain the many benefits of Artificial Intelligence (AI) and how it can help their specific business. This hands-on workshop applies important AI practices; like Machine Learning and Natural Language Processing (NLP) to help orient participants to the powerful capabilities of AI. Design Thinking practices will also be used to help participants discover and document the potential for business value AI can bring to their business. 

What You Will Learn: At the completion of this workshop, participants will be able to:

  • Discuss the business benefits of Artificial Intelligence (AI)
  • Describe the six strategic intents of AI
  • Understand key capabilities of AI: Machine Learning, Deep Learning and Natural Language Process and apply these techniques with actual data
  • Explain and apply key Design Thinking practices
  • Explain how AI can lead to business value
  • Build a business case for AI in your organization

Registration Fee:
Member: $395
Non-member: $545

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Manufacturing Critical Path Time

Presenter: Charlotte Yauch, Ph.D., University of Wisconsin-Madison, Associate Director of the Center for Quick Response Manufacturing (QRM) and a Professor of Practice in Industrial & Systems Engineering
Course Date & Time: Friday, May 21 - 9 a.m. - Noon ET  
CEUs: 
0.3

Course Overview: Manufacturing Critical-Path Time (MCT) is a metric that helps organizations understand system-wide waste in their current processes and identify opportunities for improvement in order to decrease lead time and increase responsiveness to customers. This metric can be used to identify wasted time within internal operations and in the supply chain.

This session will explain the MCT metric and how to utilize it to identify and prioritize continuous improvement opportunities, show how to develop MCT maps, and compare these maps to other popular techniques such as process flowcharts and value stream maps. Adopting MCT as a driving metric within your organization can help improve on-time deliveries, reduce inventories and decrease costs.

What You Will Learn: Participants in this 3-hour workshop will learn:

  • The definition of Manufacturing Critical-path Time (MCT)
  • How to utilize MCT to prioritize opportunities
  • How to prepare MCT maps
  • How to compare MCT maps to other popular techniques

Registration Fee:
Member: $195
Non-member: $275

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Improving Patient Flow with the Theory of Constraints

Presenters: Christopher Strear, M.D., Northwest Acute Care Specialists, Director of Patient Flow; Danilo Sirias, Ph.D., Saginaw Valley State University, Professor in the Department of Management and Marketing
Course Date & Time: Friday, May 21 - 1 - 3 p.m. ET
CEUs: 
0.2

Course Overview: In this workshop, you will learn about an improvement methodology referred to as the Theory of Constraints and how it can be applied to improve patient flow in hospitals. Some of the topics to be covered includes:

  1. What is different about the Theory of Constraints
  2. Effective performance measurements to make decisions
  3. The vital role of bottlenecks in healthcare
  4. The five focusing steps of the Theory of Constraints and how to apply them to improve patient flow in hospitals
  5. Beyond bottlenecks...learning about constraints
  6. What is Drum Buffer Rope (DBR)?
  7. The pitfall of "pull-till-full" in Emergency Departments
  8. DBR in the Emergency Departments
  9. What is buffer management?
  10. Different types of buffers
  11. Buffer management in Emergency Departments and inpatient units

What You will Learn: Participants in this two-hour workshop will learn:

  • The definition of Theory of Constraints
  • The role of bottlenecks in healthcare
  • The five focusing steps of the Theory of Constraints
  • The definition and application of Drum Buffer Rope (DBR)
  • Buffer management in emergency departments and inpatient units

Registration Fee:
Member: $105
Non-member: $135

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Analytics-Based Enterprise Performance Management (EPM)

Presenter: Gary Cokins
Course Date & Time: Saturday, May 22, 8 a.m. - Noon ET
CEUs: 0.4

Course Overview: Many organizations are far from where they want and need to be with improving performance, and they apply intuition, rather than hard data, when making decisions. Enterprise performance management (EPM) is now viewed as the seamless integration of managerial methods such as strategy execution with a strategy map and its companion balanced scorecard (KPIs) and operational dashboards (PIs); enterprise risk management (ERM); capacity-sensitive driver-based budgets and rolling financial forecasts; product/service/channel/customer profitability analysis (using activity-based costing [ABC] principles); customer lifetime value (CLV); supply chain management; lean and Six Sigma quality management for operational improvement; and resource capacity spending planning.

Each method should be embedded with business analytics of all flavors, such as correlation, segmentation, regression, and clustering analysis; and especially predictive analytics as a bridge to prescriptive analytics to yield the best (ideally optimal) decisions. This presentation will describe how to complete the full vision of analytics-based enterprise performance management.

What You will Learn: Participants in this three-hour workshop will learn:

  • How to identify and differentiate strategic KPIs in a balanced scorecard and operational performance indicators in dashboards
  • How to perform "predictive accounting" for driver-based budgets/rolling financial forecasts, what-if analysis and outsourcing decisions
  • How to integrate enterprise risk management (ERM) with enterprise performance management (EPM)
  • How to imbed statistics and analytics into product, channel and customer profitability analysis
  • How to overcome implementation barriers such as behavioral resistance to change and fear of being held accountable

Registration Fee:
Member: $195
Non-member: $275

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