Keynote Speakers

Keynote speakers, renowned experts in industrial engineering and management, set the tone for various sections of the annual conference.

Sunday, May 31

Pooja Dewan, Ph.D. Pooja Dewan, Ph.D.

Vice President & Chief Data & Analytics Officer, Otis

Pooja Dewan is the vice president and chief data & analytics officer for Otis Elevator Company. In this critical role she leads the company’s data science and analytics capabilities, identifying opportunities to accelerate growth and efficiency.

She is responsible for driving the data and analytics vision, strategy, and execution, and she owns the data management roadmap driving sustainable business growth and profitability, internal efficiencies through improved data structures, constant data cleanliness and insight, and efficient data governance and process.

Pooja brings more than 20 years of experience at BNSF Railway. There she served as the Chief Data Scientist, where she led the Operations Research and Advanced Analytics group for 16 years. Her team was awarded with international recognition of best Advanced Analytics team in 2019 - INFORMS prize.

Pooja holds a master's and Ph.D. in industrial engineering from Pennsylvania State University. She is also an author of several research publications in various scientific journals.

Monday, June 1

Andres Medaglia, Ph.D. Andres Medaglia, Ph.D.

Professor of Industrial Engineering
Universidad de los Andes

Andrés L. Medaglia is professor of industrial engineering at Universidad de los Andes (Bogotá, Colombia) and director of the research center Centro para la Optimización y Probabilidad Aplicada (COPA – Center for Applied Optimization and Probability). He holds a Ph.D. (2001) in Operations Research (OR) from North Carolina State University (United States).

From 1999 to 2002 he worked as an optimization specialist developing decision support systems for SAS (Cary, N.C., United States). In 2002, he joined the Industrial Engineering Department at Universidad de los Andes and served as department chair from 2014 to 2017. His current research interests include developing and applying optimization techniques to transportation and logistics, healthy and sustainable cities, agricultural systems, and engineering design. He currently serves in the editorial boards of Computers and Operations Research and the European Journal of Industrial Engineering. He has served as secretary and vice president of the Latin-Ibero American Association of Operations Research; as vice president of Central/South America for the Institute of Industrial and Systems Engineers; and as vice president of the Colombian Operational Research Society. In INFORMS, he has served as the liaison for the Americas and in the Best Paper Award Committee for the Transportation Science & Logistics Society (TSL) and currently serves on the publications committee. He has been the recipient of several prizes, most recently, the INFORMS/TSL President’s Service Award (2017), the IFORS Prize for OR in Development (Quebec City, Canada, 2017), the first prize in the INFORMS Railway Application Section Problem Solving Competition (2011), and the EURO Award for the Best EJOR (Review) Paper in 2015. At EURO 2018 (Valencia, Spain) he was the IFORS Invited Tutorial Lecturer.

As an avid road cyclist, he has won bronze, silver and gold medals in the (Colombian) individual time trial championships in the master’s category.

Tuesday, June 2

James A. Tompkins, Ph.D. James A. Tompkins, Ph.D.

Chairman and CEO
Tompkins International & MonarchFx

Dr. James A. Tompkins is an international authority on designing and implementing end-to-end supply chains. As the founder and CEO of Tompkins International, his focus over the last several years has been in the areas of digital commerce, unichannel and supply chain reinvention, helping companies connect supply chain processes with the customer journey to increase long-term profitable growth. Jim coined the phrase ‘Sell Everywhere,’ which is the strat­egy of selling through a wide range of online and offline channels where consumers shop, buy and enjoy products, offering a seamless, end-to-end customer experience.

Jim received the prestigious Frank and Lillian Gilbreth Industrial Engineering Award from the Institute of Industrial & Systems Engineers (IISE) on June 1, 2015. The award is an attribute that recognizes Dr. Tompkins through the contributions he has provided to the welfare of mankind in the field of industrial engineering. In addition, Jim has served as President of the Institute of Industrial Engineers (now IISE), the Materials Management Society and the College-Industry Council on Material Handling Education and has been named a Distinguished Engineering Alum by Purdue University. He has also received more than 50 additional awards for his service to his profession.

Over the last 40 years, Tompkins International has evolved from a supply chain consulting firm into an end-to-end supply chain consulting and solutions company, with business units focusing on supply chain consulting services, material handling integration and two recent entrepreneurial ventures: MonarchFx and Tompkins Robotics, which together with Etail Solutions, form a true end-to-end digital commerce ecosystem. His 40-plus years as CEO of Tompkins International and his focus on helping companies achieve profitable growth give him an insider’s view into what makes great companies even better. As a high-level business and supply chain strategy advisor, his unique perspective prepares corporations and executives for the future.

Jim is a thought leader, sharing insights on business strategy through his presentations and videos, including his most recent, Anti-Brittle: Succeeding and Flourishing in these Uncertain and Volatile Times. Jim also shares his knowledge and provides up-to-date information on supply chain and business trends via Linkedin and Twitter.

He has written or contributed to more than 30 books, been quoted in hundreds of business and industry magazines such as The Journal of Commerce, Supply & Demand Chain Executive, DC Velocity and FORTUNE, and has spoken at thousands of international engagements.

Jim received his bachelor of science in industrial engineering in 1969, his master of science in industrial engineering in 1970 and his Ph.D. in 1972, all from Purdue University.

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