Keynote Speakers
Ajani Dunn, FACHE
Chief Administrative Officer
Mayo Clinic in Florida
Ajani (AJ) Dunn, FACHE, is the chief administrative officer of Mayo Clinic in Florida. In partnership with Kent Thielen, M.D., CEO of Mayo Clinic in Florida, Dunn provides leadership and oversight for Mayo Clinic in Florida.
Dunn began his career at Mayo in 2002 as an administrative fellow and most recently was chair of the Advanced Care at Home. He holds the academic rank of assistant professor of health care systems engineering, Mayo Clinic College of Medicine and Science, and is a
member of the Mayo Clinic Board of Trustees, Board of Governors, and the Mayo Clinic Executive Operations Team. He is the secretary of the Executive Operations Team at Mayo Clinic in Florida.
Dunn earned his bachelor’s degree in physical therapy and a master’s degree in health care administration at the University of Florida. Board certified in healthcare management as a Fellow in the American College of Healthcare Executives, Dunn is passionate
about education, leadership development and civic engagement.
Dunn has deep roots in local, regional and national nonprofit service. He serves on the Board of Governors for the American College of Healthcare Executives, the board of the Nonprofit Center of Northeast Florida, and the Board of Directors for the World Affairs
Council of Jacksonville.
Jacey R. Fazio
Vice Chair, Digital Transformation
Mayo Clinic in Florida
Jacey Fazio, MHA serves as the vice chair for digital transformation at Mayo Clinic in Florida, focusing on transforming patient care through digitalization and the integration of remote and in-person care models. As the vice chair of digital transformation, Jacey manages both the Cognitive Campus portfolio and the Care Anyplace portfolio. The Cognitive Campus portfolio includes work surrounding digitalization, robotics, automation, and AI technologies to create a future where the physical campus becomes a member of the care team. The Care Anyplace portfolio includes transforming the ways in which Mayo Clinic in Florida provides care to patients through personalized and frictionless mechanisms that allow a patient to receive care anywhere. In this role, Jacey also oversees the five-floor hospital tower expansion efforts on the Mayo Clinic in Florida campus.
Prior to this role, she was a Director of Practice Transformation, focusing on incorporating new technology that curates information for patients to increase their sense of serenity while hospitalized and increase their safety. Jacey also led adoption of robotics and AI in the inpatient practices. Previously, Jacey was the Enterprise Administrator for the Advanced Care at Home program, Mayo Clinic’s offering of home hospital care to patients in three different Mayo Clinic markets. Prior to that, Jacey has managed operations of Advanced Care at Home and Primary Care at Mayo Clinic in Florida.
Before joining Mayo Clinic, she worked in several industries as an industrial engineer, including family entertainment (The Walt Disney Company), aerospace (Gulfstream), and manufacturing. She received her Master of Health Administration from the University of North Carolina in 2016 and her Bachelor of Science in Industrial Engineering from Clemson University. As a former engineer, Jacey enjoys using analytics to make decisions and has a passion for building new things in healthcare.
Jianjun (Jan) Shi
Carolyn J. Stewart Chair and Professor School of Industrial and Systems Engineering
Georgia Institute of
Technology
Jianjun Shi is the Carolyn J. Stewart Chair and Professor in H. Milton Stewart School of Industrial and Systems Engineering, with joint appointment in the George W. Woodruff School of Mechanical Engineering, Georgia Institute of Technology. Prior to joining Georgia Tech in 2008, he was the G. Lawton and Louise G. Johnson Professor of
Engineering at the University of Michigan.
Shi is a pioneer in the development and application of data fusion for quality improvements. His In Process Quality Improvements (IPQI) and Stream of Variation (SoV) methodologies integrate system informatics, advanced statistics, and control theory for the design and operational improvements of manufacturing and service systems by
fusing engineering systems models with data science methods. He has produced 44 Ph.D. graduates, 30 of which have joined IE department as faculty members. He has served as PI and co-PI for projects totaling more than $25 million, which were funded by the National Science Foundation, NIST Advanced
Technology Program, Department of Energy, General Motors, Daimler-Chrysler, Ford, Boeing, Lockheed Martin, Honeywell, Pfizer, Samsung, and various other industrial companies and funding agencies. The technologies developed in Shi's research group have been widely implemented in various production systems with significant economic
impacts.
Shi was elected a member of the National Academy of Engineering (2018), and an Academician of the International Academy for Quality (2013). He is a Fellow of American Society of Mechanical Engineering (2007), the Institute of Industrial and Systems Engineers (2007), Institute of Operations Research and the Management Science (2008),
Society of Manufacturing Engineering (2021). He received the ASA Deming Lecturer Award (2025), the ENBIS George Box Medal (2022), the Statistics in Physical and Engineering Sciences (SPES) Award (2022), the ASQ Walter Shewhart Medal (2021), the SME/NAMRI S. M. Wu Research Implementation Award (2021), the ASQ Brumbaugh Award (2019), the Horace Pops
Medal Award (2018), IISE David F. Baker Distinguished Research Award (2016), the IIE Albert G. Holzman Distinguished Educator Award (2011), Forging Achievement Award from Forging Industry Educational and Research Foundation (2007), Monroe-Brown Foundation Research Excellence Award (2007), the 1938E Award (1998) at The University of Michigan, and
NSF CAREER Award (1996).
Shi served as the Editor-in-Chief of the IISE Transactions (2017-2020), the flagship journal of the Institute of Industrial and Systems Engineers. He also served as the Focus Issue Editor of IISE Transactions on Quality and
Reliability Engineering (2007-2017), editor of Journal of System Science and Complexity (2008-2020), and advisory editor of Journal of Quality Technology and Quantitative Management (2016-present).
Shi received his B.S. and M.S. in Electrical Engineering from the Beijing Institute of Technology in 1984 and 1987, and his Ph.D. in Mechanical Engineering from the University of Michigan in 1992.