Health Systems by William "Ike" Eisenhauer

Industrial Engineer’s monthly column about health systems (August 2014) 

It’s not all about the numbers

I had the rare opportunity this June to revisit my past, and in doing so was able to put clarity on my future and a glimpse of where we could go so very wrong. Returning to a Winnipeg prairie summer to see an influential person I haven’t seen in 30 years, my fifth-grade teacher, I was reminded that it truly is all about people. 

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