April 2014 |   Volume: 46 |   Number: 4
The member magazine of the Institute of Industrial and Systems Engineers
Applying prioritization technique takes cause-and-effect diagrams up a notch
By Merwan B. Mehta
Root cause analysis is a fundamental problem-solving technique that has been hailed as one of the seven salient tools for quality improvement. If the root cause for a problematic issue is not identified and tackled, rest assured the issue will pop its head up again.
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