March 2014 |   Volume: 46 |   Number: 3
The member magazine of the Institute of Industrial and Systems Engineers
Industrial Engineer’s monthly column about performance improvement (March 2014)
One thing that continually amazes me is the increasingly flippant attitude we take toward following the rules. Process standardization, let alone excellence, can’t be sustained without consistent adherence to a set of rules, and yet we seem to be drifting farther away from such a goal.
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