Gemba: Managing for Daily Improvement

Presenter: Sheena Butts, MEM, CLSSBB, director organizational effectiveness, Lakeland Regional Health

Discuss how we have implemented Gemba Walks and have utilized Gemba Boards in order to align front-line staff to our True North-strategic priorities and how we are daily managing for improvement.

Sheena Butts is an industrial engineer and management consultant with over 10 years of professional experience including over 5 years in the healthcare industry. Portfolio consists of a multitude of projects across the health system and involves improving quality, reducing cost and increasing efficiency. He holds a professional certification as an ASQ Certified Six Sigma Black Belt and a master's in engineering management from Pennsylvania State University.

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