Presenters: Nimish Patel, Keith Poole and Joseph Swartz
Nothing is more important than what you leave behind after process improvement work is complete. Learn about the critical success factors of process improvement in healthcare and how to use that knowledge to create value-added tools for your hospital or system in this one-hour webinar. The presenters from the Hospital Corporation of America and Franciscan St. Francis Health will share real-world examples of successfully creating and integrating tools and solutions with flexible methods and monitored outcomes. Departments covered include emergency, laboratory, imaging, registration, pharmacy, nursing, surgery, and cardiac catheterization. They will also cover examples of rolling the work of process improvement teams into existing facility operations, clinical quality, and physician governance committees in order to foster sustainability and generate more improvement work. The session is a preview of their pre-conference workshop that will be held March 1 at the Healthcare Systems Process Improvement Conference.
Note: The recording of the webinar is not available, due to an Internet outage .