Attend the conference. Network with colleagues. Update your skills and put yourself ahead of the game.

The pre-conference workshops on February 21 offer in-depth, skill-building tools and focus on the topics that you will require for career advancement and professional development. Enhance your learning experience and maximize your networking opportunities by attending one of our pre-conference workshops. Additional fee applies.  

Wednesday, February 21, 2018

8 a.m. – Noon

Strategy Deployment in Healthcare (Hoshin Kanri) Workshop
Presenters: Brock Husby, KBPI/University of Michigan and Jerry Berlanga, KBPI

Presentation Description:
With Hoshin Planning in place and actively deployed, your organization goes from passively playing “defense" to playing "offense" by implementing Toyota’s famed Hoshin Kanri process to accelerate achievement of individual and organizational goals. Each of your staff will know the “why” behind the “what”.

For more information, please click here.

Using Emotional Intelligence to Supercharge your Ability to Innovate
Presenters: Jean Ann Larson, University of Alabama at Birmingham and Bennetta Raby, Christus Health

Presentation Description:
Learning to think creatively to solve the problems faced by the healthcare industry requires innovation in all domains: technical, process and organizational. This workshop demonstrates how growing emotional Intelligence coupled with innovative thinking can enhance leaders’ ability to drive innovation in projects and organizations.  The session includes an assessment of your emotional intelligence ($75 additional cost)

For more information, please click here.


1 – 5 p.m.

Best Practices in Patient Access
Presenter: Elizabeth Woodcock, Woodcock & Associates

Presentation Description:
Join fellow attendees in a customized case study, designed to enhance your skills and experience in capacity management. You’ll walk away from this workshop with an array of performance improvement opportunities in patient access in the ambulatory enterprise, ready to take back to your organization.

For more information, please click here.


 IACET logo 

The Institute of Industrial and Systems Engineers has been approved as an authorized provider by the International Association for Continuing Education and Training (IACET), 1760 Old Meadow Road, Suite 500, McLean, VA 22102. As an IACET Authorized Provider, IISE offers CEUs for its programs that qualify under IACET guidelines.