Don’t miss the Healthcare Systems Process Improvement Conference

Join us March 1-3 at the Loews Royal Pacific Resort in Orlando, Fla., for the best insights into efficient healthcare delivery with high quality outcomes.

Optimizing emergency services with lean Six Sigma

Georgia’s Navicent Health EMS managed to cut response time and stabilize staff levels by deploying a black belt project for continuous improvement.

Healthcare Labor Management Online On-Demand

In this new training course, learn the critical aspects of designing and executing a comprehensive labor management program for your health facility at your own pace.

Applying CI Principles to Reduce Preventable Readmissions

In this April 20 webinar, Brian J. Galli of Old Dominion University shares how lean Six Sigma can be used to establish a seamless care transition to a home-based setting.

Accept the risk … or reduce the risk

In his February ISE column, William “Ike” Eisenhauer advocates stealing shamelessly from the valuable risk assessment tactics of high-reliability organizations.


LeanBlog podcast on lean design in healthcare previews SHS member Isaac Mitchell’s 2017 Healthcare Systems Process Improvement Conference talk. Join us this March in sunny Orlando, FL to learn more about Isaac’s approach at East Tennssee Children’s Hosptial in integrating architectural and process design to open a state-of-the-art patient- and family -centered care tower. Network with leading heath systems industry experts including keynote speakers Julie Moretz and Donald J. Wheeler Ph.D. 

2017 Board of Directors and President Elect

President Elect

Dean Athanassiades has worked for Philips HealthTech and its predecessor companies for many years gaining experience in organizational improvement, change leadership, operations, project management, technical consulting, client support, and sales. He has worked in healthcare for about 25 years. Dean has been a member of SHS since the early 1990s. He has served on the SHS Board of Directors, and held various positions as Annual Conference chair, conference track chair, conference session moderator, conference paper reviewer, conference speaker, and diplomate. His varied experience in SHS will bring great leadership to the board.

Board members:

Laura Silvoy is a healthcare systems engineer at Array Advisors in Conshohocken, Pennsylvania.  Typically, she spends her time facilitating improvement events, documenting the results and assisting with implementation. Laura believes that industrial engineering is the key to the success of healthcare in the United States and thinks that SHS members should stand out as the experts leading the integration of engineers into healthcare. Laura will bring a great perspective of the young professional to the SHS Board of Directors.

Tarun Mohan Lal is a principal, Outpatient Practice Redesign and Advanced Analytics in Practice Operations at Mayo Clinic. In this role, Tarun is responsible for establishing a team of process improvement engineers and data scientists to solve a broad range of strategic, tactical and operational business problems like care team redesign, access management within the outpatient clinic practices. Tarun has been very involved in IISE and SHS as the regional vice president for the North Central Region Operations Board of IISE and the 2015 HSPI Conference chair.

Please join us in sharing our congratulations and appreciation to Dean, Laura, and Tarun.  SHS leadership is thrilled at these results and looks forward to continue to develop innovative ways to meet the needs our members.

Healthcare Systems Process Improvement Conference 2017

March 1-3, 2017
Loews Royal Pacific Resort, Orlando, Florida

HSPIC 2017

HSPI Conference 2017 is your source for the latest in operational and quality improvement tools, methods and concepts such as lean, Six Sigma, productivity, benchmarking, simulation and project management.Sponsored by the Society for Health Systems, HSPI Conference 2017 provides pre-conference workshops; educational sessions; ample networking events and opportunities and exhibitors with products and services to help you meet your quality, process and project goals.Share your success story, share your knowledge, and energize the attendees with the latest in proven tools, analyses, and methodologies to improve healthcare operations.

If you join us for the 2017 Healthcare Systems Process Improvement (HSPI) Conference, you will be privileged to hear from our wonderful keynote speakers. On Thursday, we will hear from Julie Moretz, family leader and associate vice chancellor for Patient- and Family- Centered Care at the University of Arkansas for Medical Sciences. Inspired by her young son's battle with heart disease, Moretz has spent the better part of her career as a family leader passionate about improving healthcare.Then, on Friday, we will hear from Donald Wheeler from Statistical Process Controls, Inc. Wheeler is a consulting statistician who knew and worked with W. Edwards Deming for more than 20 years. Click here to learn more about our great speakers. 

Dr. Rawson Challenge

At the 2016 HSPI Conference, Dr. Rawson challenged SHS members to quantify the value they are providing to health systems across the country. Members of the SHS Young Professionals/Early Career committee are leading the call to action by gathering and analyzing information from SHS Members and will deliver the results of the data collection and analysis at the 2017 HSPI Conference. In an effort to encourage submissions to this important initiative, we would like to offer a recognition reward to the top submission by an SHS member. A Razoo account has been set up to fund this recognition award; if you are interested in donating, click here.
The deadline has been extended to January 31, 2017! Find the data collection tool for the Rawson - SHS Challenge here.
 If you have any issues completing the form or general questions, please reach out to the following:

SHS Young Professionals/Early Career Vice-Chair Laura Silvoy at

SHS Young Professionals/Early Career Vice-Chair Amy Slovacek at

Find the data collection tool for the Rawson - SHS Challenge here.

Call for Best Student Paper Competition in Healthcare Research

Healthcare Track is pleased to announce the 2017 Student Best Paper Competition!

The first place, the second place and the third place winners will win $500, $300 and $200, and the opportunity to present your project at the Industrial and Systems Annual Conference (IISE 2017). 

The submission deadline is March 1, 2017. Paper submissions can include multiple student authors and should describe applied projects, research results, case studies, class projects or other work efforts in which industrial engineering skills were applied to a problem arising in healthcare systems engineering. Judging criteria are based on originality, technical merit, relevance, organization and quality of the paper.

Please, see the attachments for more information about the guidelines for a successful paper and how to submit your paper for the competition.

Requirements:The first author on the paper must be a student. 

Submission process: Email your paper and submission form to

Call for Papers ( Abstracts)

Dear Colleagues:
The Society for Health Systems of the Institute of Industrial Systems Engineers (IISE) is sponsoring the Healthcare Systems Track at the 2017 IISE Annual Conference and Expo. The conference is a forum for exchanging knowledge and discoveries in the industrial and systems engineering research and practitioner communities.

The 2017 IISE Annual Conference and Expo will be one conference. There are no longer separate ISERC and Applied Solutions sessions. This exciting change will bring researchers and practitioners together to share the latest advances in our fields. Healthcare systems track gathers academicians and seasoned industry practitioners to present cutting edge research and proven solutions for applying industrial and systems engineering principles within healthcare systems including operations management, informatics, social technical system, and decision modeling. Click here to learn more

Call for Paper: Special Issue for Health Informatics, IIE Transactions on Healthcare Systems Engineering
Health informatics is a multidisciplinary field that uses health information technology to improve healthcare on its effectiveness, efficiency, timeliness, safety and quality. Health informatics bridges information technology, computer science, statistics, data analytics, management science, systems engineering, social science and other fields to improve the healthcare workflow, enable better clinical processes, support decision making, identify patients risk, and provide information to enhance patient safety and quality.

Prospective authors are encouraged to submit their completed or ongoing original work related to the health informatics field in this special issue. Click here for topics.

IISE Transactions on Healthcare Systems Engineering – A Forum to Bridge Research and Healthcare Practices
IIE Transactions on Healthcare Systems Engineering is an official journal of the Institute of Industrial and Systems Engineers. Our journal publishes research motivated by the challenging problems related to healthcare systems. It aims to foster the healthcare systems community by bringing research papers that have a strong methodological focus and direct applicability to healthcare systems to the audience. Currently, we publish papers in one of four categories: Healthcare Operations Management, Healthcare Informatics, Medical Decision Making and Socio-Technical Systems Analysis. Read more.

IISE - SHS Elections

The Society for Health Systems (SHS) is a subset of the Institute of Industrial and Systems Engineers (IISE). Many members of SHS are also members of IISE. If you are a member of IISE, please vote in the upcoming elections. Four SHS members are running for IISE board positions; please consider supporting your fellow SHS members by voting for them in the IISE elections.
Two SHS board members are running for IISE board positions: 
Amanda Mewborn, SHS's current past president, is running for senior vice president of technical operations.
Rudy Santacroce, SHS's current treasurer, is running for technical vice president.
Two SHS members are running for IISE board positions:
Jennifer Cross is running for senior vice president of technical operations.
Alex Ortiz is running for technical vice president.
Please be sure to cast your IISE election ballot and support your fellow SHS members.The link to the ballot has been emailed to each IISE member .

Students, are you looking for a way to get involved?

The Society for Health Systems is seeking two student members to join the Education Committee.The Education Committee's focus is on promoting, highlighting, and educating members on the vital role of industrial and systems engineers in healthcare.

We do this through understanding our member's needs and seeking industry leaders to share their knowledge with our membership network of students, young professionals, mid-careerist, and experienced professionals.

Committee members meet online monthly to plan and deliver these educational offerings including webinars, podcasts, conference sessions and regional networking events.

If you would like to get involved in shaping your profession, networking with experienced professionals, and building your resume please contact Education Committee Chair Jarvis Gray at with your interest to join the SHS Education Committee.

Professional Members, do you want to get involved with SHS? Join a committee!

Are you interested in joining a SHS committee? Looking to expand your network and volunteer experience? The committees have set their goals for the year and are looking for help achieving them. SHS is a member-led organization. We look forward to working with you!

If you are interested, please reach out to the committee via the emails below, even if you're just curious about how you can fit in to the SHS organization!


February 2017

SHS Newsletter

The February's issue of the SHS Newsletter covers the latest society news including HSPI 2017 Conference, HIMSS17 Annual Conference, Lean Design in Healthcare Podcast, and much more.

Be sure to check out the full list of IISE webinars