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Healthcare experts head to Atlanta for the latest in operational and quality improvement tools, methods and concepts. See you at the HSPI conference this February!

Healthcare Labor Management Online On-Demand

In this training course, learn the critical aspects of designing and executing a comprehensive labor management program for your health facility at your own pace.

Cracking the KPI code in healthcare

As the industry evolves around regulatory and environmental constraints, organizations need better tools to assess whether they are leading or lagging.


New SHS Board Members Elected

The SHS Elections for 2018 resulted in the election of (2) new Board of Directors and (3) Ad Hoc Board Members. Join us in congratulating each of them in their new role! Click on the Board Members for additional information.  
President Elect: Isaac Mitchell
SHS Board of Directors (2018-2021): Lauren Cooper
SHS Board of Directors (2018-2021): Jordan Peck 
Treasurer: Jarvis Gray
Secretary: Mary Ellen Skeens
Assistant to the Presidents: Elizabeth Gentry 

Register Now: Healthcare Systems Process Improvement Conference 2018
Early-bird savings are now available when you register by Jan 12 only and save $200 off the onsite registration fee. 

Meet up with your colleagues at the international HSPI, Feb. 21-23 at the Grand Hyatt Atlanta. Engage at pre-conference workshops and networking events. See process improvement in action at a facility tour to broaden your perspective. Take in the latest trends from industry leaders who will impart innovative discoveries from the field including a stimulating luncheon panel discussion on "Disruptive Innovation in Healthcare Delivery" on Feb. 22.  Keynote presentations from industry leaders will impart innovative discoveries from the field. 

Click here for the EARLY-BIRD registration form and save $200 
After Jan 12 click here for HSPI general rate information and registration form 
General Conference Information


HIMSS18 brings you the world-class education, cutting-edge products and solutions, and unique networking opportunities you need to solve your biggest health challenges — all at one time, all in one place. We’re proud to be a HIMSS18 collaborator, as such our members receive a discount to attend. The early bird deadline is quickly approaching on Monday, December 18th. To get the savings, select our organization from the "Conference Collaborating Organizations" drop-down during registration, and enter the code H18PARTNER. While at HIMSS18, be sure to attend the Compliance Symposium: Mastering Compliance: What You Must Know on Monday, March 5, 2018. Identify major areas of compliance risk, address them leveraging your IT resources, and effectively support proper compliance programs. Learn More

Questions? Contact or (855) 326-8342. 

2017 Malcolm Baldridge Award - Healthcare Sector Winners
Celebrating its 30th anniversary this year, the Baldrige Award is a Presidential-level honor, recognizing exemplary practices among American organizations and businesses including an unceasing drive for radical innovation, thoughtful leadership, and administrative improvement. This year's awardees are proven success stories, providing a rubric for other businesses across the country to follow. The healthcare sector winners acknowledged were Castle Medical Center in Kailua, Hawaii and Southcentral Foundation in Anchorage, Alaska.  To read more about the excellent work by these organizations click here.  

New SHS Book Review - Management on the Mend by John Toussaint
Management on the Mend is a follow up to Dr. John Toussaint's 2010 book, On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry. Our member Jordan Aronhalt has given us a great perspective of Dr. Toussaint's management practices by linking the content of the book to the lean management practices at Main Medical Center. See the review here.

If there are specific books you would like to see reviewed or if you are interested in reviewing a book yourself, please contact   

How the Social Determinants of Health Impact Population Wellness
Moody's Analytics performs analysis utilizing Blue Cross Blue Shield Health Index dataset. This data set comprising of 40 million commercially insured members finds five conditions that are responsible for 30 percent of adverse health of this population. Those conditions are: depression, anxiety and other mood disorders; hypertension; diabetes; high cholesterol; and substance use disorders. Moody analyzed this major conditions against socioeconomic, demographic, behavioral and health system factors driving impact in different counties across the nation. To read the full report, click here.

12 Trends You Can Expect in 2018SHS Young Professionals Member Highlights - Nicholas Ballester
Social determinants, opioid crisis, cross sector collaboration are part of the a dozen issues that will be at the fore front of the healthcare industry.  Access full lists by clicking here 


Lean Blog Highlight - An Unexpected Champagne Cork "Chart"

Determining data visualization and interpretation is an ongoing challenge in healthcare and everyday situations. In his recent holiday break, Mark Graban provides insight on data analysis of champagne corks and some questions to always think about when dealing with understanding data. Read more about Mark's explanation and be a part of the conversation by clicking here.

What Does It Mean to Have a "Lean Management System"?
Nate Hurle from the Cleveland Clinic writes about their visit to Intermountain Health to learn about their Lean Management System, what they mean by a "management method," and the difference between "management by objectives" and a lean style of leadership.
Read the article here.

Society for Health Systems Healthcare Innovation Competition
You think you can make changes to health care?  You want to create solutions to help shape the future health care experience?  Let your imagination go wild!

We invite attendees to submit ideas about innovation and entrepreneurship for the healthcare sector. Ideas should be about making or deploying a disruptive product or service in the healthcare sector. They can be at any stage of development, from a rough plan of how their research could be commercialized, to an already operating startup team. Click here to find out more about the challenge.  

Please join our webinars 

Solving Problems at a Higher Level: Trans Disciplinary Thinking

Presented by HSPI Conference and Society for Health Systems - OPEN TO ALL
Jan. 18, 2 p.m. Eastern time

Presenters: David Cowan and Jennifer Coppola, Georgia Tech, Christie Hunt, Piedmont Healthcare 

Human Centered Designs' greatest challenge is the assimilation of the knowledge, experience, and opinions of a team of multi-disciplinary thinkers. We will explore the experience and methods we used to bring together industrial engineers, computer scientists, biomedical engineers, architects and industrial designers working with clients of doctors, nurses and patients. For more information and registration.

Transforming the Practice of Medicine

Presented by HSPI Conference and Society for Health Systems - OPEN TO ALL
Feb. 6, 2 p.m. Eastern time

Ryan Uitti, M.D., professor and consultant, Mayo Clinic Jacksonville

The presentation will describe methods that are achievable for leveraging technology, teams, and scientific method to improve patient-centered outcomes, while continuing to honor the art of medicine in a manner that is sustainable for those providing care and affordable for those receiving this care. For more information and registration.
This Webinars is open to the public, share the link with your collegues!


Are you interested in getting involved with the Society for Health Systems (SHS) but are not sure how?  We have multiple opportunities for involvement starting with our seven committees and our monthly newsletter.  I am very excited with what we have in store for this year, but for SHS to be successful we need your help!  Below are the committees and their corresponding chairs. Please reach out to the committee(s) that you are most interested in.

Committee Descriptions:

Student Committee: Offers insights to students on healthcare industrial engineering careers including bios of members with successful careers, virtual webinars, and mentoring programs.  Guides the organization on activities and opportunities for student members. 
Young/Early Career Professionals Committee: Serves as a conduit to help student members transition to career professionals. Creates a networking opportunity including mentoring and webinars.  Guides the organization on activities and opportunities for young professional and early career members. 
Experienced Professionals Committee: Ensures effective processes related to the Diplomate program.  Guides the organization on activities and opportunities for experienced professional members. 
Conference Committee: Plans and coordinates the annual Society for Health Systems' Healthcare Systems Process Improvement (HSPI) Conference.  HSPI is your source for the latest in operational and quality improvement tools, methods and concepts such as lean, Six Sigma, productivity, benchmarking, simulation and project management.
Communications Committee: Actively engages members and nonmembers through social media and other forms of communication. Manages the monthly newsletter, improves the organizational brand, and creates consistent messaging.  
Education Committee: Supports the educational webinars focused on relevant and timely topics that are important to our members. Manages the Lean Coffee Events that connect Society for Health Systems members in local cities (i.e., Atlanta, Knoxville, Birmingham, etc.)
Academic Committee: Connection between the Institute of Industrial and Systems Engineers Annual Conference and the Society for Health Systems. Supports members who work in academia with relation to publications, research, mentorship, and student involvement.   Newsletter: If you are interested in submitting articles or writing articles for the newsletter, please contact the editor. 

Call for Paper: Special Issue for Health Informatics, IIE Transactions on Healthcare Systems Engineering
Health informatics is a multidisciplinary field that uses health information technology to improve healthcare on its effectiveness, efficiency, timeliness, safety and quality. Health informatics bridges information technology, computer science, statistics, data analytics, management science, systems engineering, social science and other fields to improve the healthcare workflow, enable better clinical processes, support decision making, identify patients risk, and provide information to enhance patient safety and quality.

Prospective authors are encouraged to submit their completed or ongoing original work related to the health informatics field in this special issue. Click here for topics.

IISE Transactions on Healthcare Systems Engineering – A Forum to Bridge Research and Healthcare Practices
IIE Transactions on Healthcare Systems Engineering is an official journal of the Institute of Industrial and Systems Engineers. Our journal publishes research motivated by the challenging problems related to healthcare systems. It aims to foster the healthcare systems community by bringing research papers that have a strong methodological focus and direct applicability to healthcare systems to the audience. Currently, we publish papers in one of four categories: Healthcare Operations Management, Healthcare Informatics, Medical Decision Making and Socio-Technical Systems Analysis. Read more .