DMAIIC your way to quicker ICU turnover

An academic acute care medical center in Los Angeles implements a Six Sigma road map to improve the cleaning process and quicken bed turnaround time.

Healthcare Labor Management Online On-Demand

In this training course, learn the critical aspects of designing and executing a comprehensive labor management program for your health facility at your own pace.

Raiders of the lost arts

ISE health systems columnist William “Ike” Eisenhauer shares the dangers of burying the treasures you learned in school after you’ve become a working world adventurer.

Driving Employee Safety with Lean

Join us Aug. 17 for this free webinar for SHS members covering the journey of developing an organizational strategy for employee safety at Spectrum Health in Michigan.

Ready for some competition?

Sign up now for the HSPI Student Simulation Competition, sponsored by FlexSim. Finalist teams will present at HSPI 2018 in Atlanta. Entry forms are due September 29.



What Does It Mean to Have a "Lean Management System"?
Nate Hurle from the Cleveland Clinic writes about their visit to Intermountain Health to learn about their Lean Management System, what they mean by a "management method," and the difference between "management by objectives" and a lean style of leadership.
Read the article here.


Are you interested in getting involved with the Society for Health Systems (SHS) but are not sure how?  We have multiple opportunities for involvement starting with our seven committees and our monthly newsletter.  I am very excited with what we have in store for this year, but for SHS to be successful we need your help!  Below are the committees and their corresponding chairs.  Please reach out to the committee(s) that you are most interested in.

Committee Descriptions:

Student Committee: Offers insights to students on healthcare industrial engineering careers including bios of members with successful careers, virtual webinars, and mentoring programs.  Guides the organization on activities and opportunities for student members. 
Young/Early Career Professionals Committee: Serves as a conduit to help student members transition to career professionals.  Creates a networking opportunity including mentoring and webinars.  Guides the organization on activities and opportunities for young professional and early career members. 
Experienced Professionals Committee: Ensures effective processes related to the Diplomate program.  Guides the organization on activities and opportunities for experienced professional members. 
Conference Committee: Plans and coordinates the annual Society for Health Systems' Healthcare Systems Process Improvement (HSPI) Conference.  HSPI is your source for the latest in operational and quality improvement tools, methods and concepts such as lean, Six Sigma, productivity, benchmarking, simulation and project management.
Communications Committee: Actively engages members and nonmembers through social media and other forms of communication.  Manages the monthly newsletter, improves the organizational brand, and creates consistent messaging.  
Education Committee: Supports the educational webinars focused on relevant and timely topics that are important to our members.  Manages the Lean Coffee Events that connect Society for Health Systems members in local cities (i.e., Atlanta, Knoxville, Birmingham, etc.)
Academic Committee: Connection between the Institute of Industrial and Systems Engineers Annual Conference and the Society for Health Systems.  Supports members who work in academia with relation to publications, research, mentorship, and student involvement.   Newsletter: If you are interested in submitting articles or writing articles for the newsletter, please contact the editor.

Committee Chair Email
Student Jennifer Percival
Young Professional / Early Career Elizabeth Gentry
Experienced Professional John Elliott
Conference Bianca Garcia 
Communication Lauren Cooper
Education Jarvis Gray
Academic John Fowler
Newsletter Editor Vanda Ametlli

Lean Six Sigma Healthcare Symposium


"Lack of simplified standard work is harming our patients,” Leigh Hamby stated to the audience. Heads nodded across the room as the Chief Medical Officer at Piedmont Health (Atlanta) described how increasing compliance with standard work has driven their infection rates down.
While standard work is familiar to most engineers and manufacturing companies, healthcare has adopted it slowly - sometimes begrudgingly. The safety, standardization and efficiency issues facing their organizations were front of mind to the audience of healthcare executives, clinicians, and process improvement professionals at the Lean Six Sigma Healthcare Symposium. Hamby’s presentation was the first of many throughout the day highlighting lean and Six Sigma implementation in healthcare, and each project and healthcare organization brought a new light and lessons learned to the audience. The Lean Six Sigma Healthcare Symposium allowed attendees to “one-stop shop” for best practices and lean/Six Sigma tools presented by their peers on subjects from pharmacy procurement to early sepsis detection, ambulatory throughput to mental health readmission.

The 2017 Symposium is currently accepting abstract submissions through June 2 - will you join industry leaders in presenting your work at the only healthcare-focused Lean & Six Sigma conference in the Southeast?

Join industry leaders and attend hands-on workshops at the only healthcare-focused Lean & Six Sigma conference in the Southeast!
As a participant, you will take away best practices, tools, and processes you can immediately put to use. This one-day Symposium will feature case study presentations, poster presentations, and hands-on workshops. Additionally, there will be networking opportunities with other quality and process improvement professionals from healthcare organizations in the Southeast. Whether you are just beginning your lean Six Sigma journey or well on your way, the Lean Six Sigma Healthcare Symposium offers practical takeaways for everyone.
Target Audience:
Clinical staff
Executives and administrators
Quality/patient safety professionals
Business managers
Process improvement professionals

2017 Lean Six Healthcare Symposium Details

Date:  October 6, 2017
Time:  8 a.m. - 4:30 p.m. EST
: Trident Technical College, North Charleston, SC

For more information click here or contact Shana Dykema at 843-792-9737 


Conference Highlights: Interactive Methods to Teach Continuous Improvement 

HSPIC 2017

The need to provide an interactive environment where students learn and practice methodology in real-time is of great importance to increase continuous improvement capability. Veteran Affairs Sunshine Network tackled this challenge by incorporating a Lego simulation into their lean Six Sigma training. Through the simulation exercise, students can learn about process variability and how to develop standard work. The full presentation detailing how curriculum was developed and implemented can be found here.

With a similar goal of enhancing participants' understanding of waste, Babeu Space in collaboration with Cimar Lab (an industrial engineering research group at Polytechnique Montreal) implemented a waste game mimicking Monopoly. Scenario setup of the waste game and other game environment applications of continuous improvement can be found under here.

Save the Date!
Healthcare Systems Process Improvement Conference 2018
Join us February 21-23, 2018, at the Grand Hyatt Atlanta in Atlanta, Georgia, for the best insights into efficient healthcare delivery with high quality outcomes!

Call for Paper: Special Issue for Health Informatics, IIE Transactions on Healthcare Systems Engineering
Health informatics is a multidisciplinary field that uses health information technology to improve healthcare on its effectiveness, efficiency, timeliness, safety and quality. Health informatics bridges information technology, computer science, statistics, data analytics, management science, systems engineering, social science and other fields to improve the healthcare workflow, enable better clinical processes, support decision making, identify patients risk, and provide information to enhance patient safety and quality.

Prospective authors are encouraged to submit their completed or ongoing original work related to the health informatics field in this special issue. Click here for topics.

IISE Transactions on Healthcare Systems Engineering – A Forum to Bridge Research and Healthcare Practices
IIE Transactions on Healthcare Systems Engineering is an official journal of the Institute of Industrial and Systems Engineers. Our journal publishes research motivated by the challenging problems related to healthcare systems. It aims to foster the healthcare systems community by bringing research papers that have a strong methodological focus and direct applicability to healthcare systems to the audience. Currently, we publish papers in one of four categories: Healthcare Operations Management, Healthcare Informatics, Medical Decision Making and Socio-Technical Systems Analysis. Read more.

IISE Board Elections

President-Elect: Tim McGlothlin
Senior Vice President, Publications: Candi Yano
Senior Vice President, Technical Operations: Amanda Mewborn
Vice Presidents, Technical Operations: Tina Agustiady, John Jackman, and Rajiv Saxena

Regional Vice President, Canada: Howard Huang
Regional Vice President, Great Lakes: Jared Frederici
Regional Vice President, Mid-Atlantic: Thomas Sciotto


June 2017

SHS Newsletter

The June issue of the SHS Newsletter coversthe Lean Six Sigma Healthcare Symposium, IISE Annual Conference 2017 Highlights, SHS Member Spotlights and much more.

Be sure to check out the full list of IISE webinars