Optimizing emergency services with lean Six Sigma

Georgia’s Navicent Health EMS managed to cut response time and stabilize staff levels by deploying a black belt project for continuous improvement.

Healthcare Labor Management Online On-Demand

In this new training course, learn the critical aspects of designing and executing a comprehensive labor management program for your health facility at your own pace.

Applying CI Principles to Reduce Preventable Readmissions

In this April 20 webinar, Brian J. Galli of Old Dominion University shares how lean Six Sigma can be used to establish a seamless care transition to a home-based setting.

Health, care and wearable technologies

In her March ISE column, Amanda Mewborn considers how wearable technologies could be integrated into the healthcare system to provide better, more thorough care.



What Does It Mean to Have a "Lean Management System"?
Nate Hurle from the Cleveland Clinic writes about their visit to Intermountain Health to learn about their Lean Management System, what they mean by a "management method," and the difference between "management by objectives" and a lean style of leadership.
Read the article here.

2017 Board of Directors and President Elect

President Elect

Dean Athanassiades has worked for Philips HealthTech and its predecessor companies for many years gaining experience in organizational improvement, change leadership, operations, project management, technical consulting, client support, and sales. He has worked in healthcare for about 25 years. Dean has been a member of SHS since the early 1990s. He has served on the SHS Board of Directors, and held various positions as Annual Conference chair, conference track chair, conference session moderator, conference paper reviewer, conference speaker, and diplomate. His varied experience in SHS will bring great leadership to the board.

Board members:

Laura Silvoy is a healthcare systems engineer at Array Advisors in Conshohocken, Pennsylvania.  Typically, she spends her time facilitating improvement events, documenting the results and assisting with implementation. Laura believes that industrial engineering is the key to the success of healthcare in the United States and thinks that SHS members should stand out as the experts leading the integration of engineers into healthcare. Laura will bring a great perspective of the young professional to the SHS Board of Directors.

Tarun Mohan Lal is a principal, Outpatient Practice Redesign and Advanced Analytics in Practice Operations at Mayo Clinic. In this role, Tarun is responsible for establishing a team of process improvement engineers and data scientists to solve a broad range of strategic, tactical and operational business problems like care team redesign, access management within the outpatient clinic practices. Tarun has been very involved in IISE and SHS as the regional vice president for the North Central Region Operations Board of IISE and the 2015 HSPI Conference chair.

Please join us in sharing our congratulations and appreciation to Dean, Laura, and Tarun.  SHS leadership is thrilled at these results and looks forward to continue to develop innovative ways to meet the needs our members.

Healthcare Systems Process Improvement Conference 2017


HSPIC 2017

The Society of Health Systems would like to thank all of our attendees, exhibitors and sponsors for another great Healthcare Systems Process Improvement Conference! We hope you enjoyed the conference and are returning to work refreshed and energized with new ideas you can immediately put into practice. We hope to see you again February 21-23, 2018, at the Grand Hyatt Atlanta.

If you were not able to attend this year (or even if you did and want to see the sessions you missed), please take some time to review the content our wonderful presenters have shared at the conference here.

Click here for the competition winners.

 #SHS2017 Twitter Recap

Revisit some of the tweets from the conference last week! 

Thank you to our wonderful #SHS2017 Social Media Ambassadors for sharing their experiences and learning this year!

1.  Charles Webster@wareFLO

2.  Mark Graban@MarkGraban

3.  Tarun Lal@TarunMl

4.  Lauren Cooper@lhess916

5.  Bianca Garcia@BGarcia003

6.  Mary Ellen Skeens@maryellenskeens

7.  Amanda Mewborn@amandame1101

8.  Laura Silvoy@LauraSilvoy

9. Jim Rawson @Jim_Rawson_MD

10.Isaac Mitchell @IsaacMitchell

Twitter #SHS2017

Call for Papers ( Abstracts)

Dear Colleagues:
The Society for Health Systems of the Institute of Industrial Systems Engineers (IISE) is sponsoring the Healthcare Systems Track at the 2017 IISE Annual Conference and Expo. The conference is a forum for exchanging knowledge and discoveries in the industrial and systems engineering research and practitioner communities.

The 2017 IISE Annual Conference and Expo will be one conference. There are no longer separate ISERC and Applied Solutions sessions. This exciting change will bring researchers and practitioners together to share the latest advances in our fields. Healthcare systems track gathers academicians and seasoned industry practitioners to present cutting edge research and proven solutions for applying industrial and systems engineering principles within healthcare systems including operations management, informatics, social technical system, and decision modeling. Click here to learn more

Call for Paper: Special Issue for Health Informatics, IIE Transactions on Healthcare Systems Engineering
Health informatics is a multidisciplinary field that uses health information technology to improve healthcare on its effectiveness, efficiency, timeliness, safety and quality. Health informatics bridges information technology, computer science, statistics, data analytics, management science, systems engineering, social science and other fields to improve the healthcare workflow, enable better clinical processes, support decision making, identify patients risk, and provide information to enhance patient safety and quality.

Prospective authors are encouraged to submit their completed or ongoing original work related to the health informatics field in this special issue. Click here for topics.

IISE Transactions on Healthcare Systems Engineering – A Forum to Bridge Research and Healthcare Practices
IIE Transactions on Healthcare Systems Engineering is an official journal of the Institute of Industrial and Systems Engineers. Our journal publishes research motivated by the challenging problems related to healthcare systems. It aims to foster the healthcare systems community by bringing research papers that have a strong methodological focus and direct applicability to healthcare systems to the audience. Currently, we publish papers in one of four categories: Healthcare Operations Management, Healthcare Informatics, Medical Decision Making and Socio-Technical Systems Analysis. Read more.

IISE Board Elections

.President-Elect: Tim McGlothlin
Senior Vice President, Publications: Candi Yano
Senior Vice President, Technical Operations: Amanda Mewborn
Vice Presidents, Technical Operations: Tina Agustiady, John Jackman, and Rajiv Saxena

Regional Vice President, Canada: Howard Huang
Regional Vice President, Great Lakes: Jared Frederici
Regional Vice President, Mid-Atlantic: Thomas Sciotto

Students, are you looking for a way to get involved?

The Society for Health Systems is seeking two student members to join the Education Committee.The Education Committee's focus is on promoting, highlighting, and educating members on the vital role of industrial and systems engineers in healthcare.

We do this through understanding our member's needs and seeking industry leaders to share their knowledge with our membership network of students, young professionals, mid-careerist, and experienced professionals.

Committee members meet online monthly to plan and deliver these educational offerings including webinars, podcasts, conference sessions and regional networking events.

If you would like to get involved in shaping your profession, networking with experienced professionals, and building your resume please contact Education Committee Chair Jarvis Gray at jarvis.gray@emoryhealthcare.org with your interest to join the SHS Education Committee.

Professional Members, do you want to get involved with SHS? Join a committee!

Are you interested in joining a SHS committee? Looking to expand your network and volunteer experience? The committees have set their goals for the year and are looking for help achieving them. SHS is a member-led organization. We look forward to working with you!

If you are interested, please reach out to the committee via the emails below, even if you're just curious about how you can fit in to the SHS organization!


March 2017

SHS Newsletter

The March issue of the SHS Newsletter covers the latest society news including the HSPI 2017 Conference and tweets from #SHS2017, ELSS 2017 abstracts and much more.

Be sure to check out the full list of IISE webinars