Pre-conference Workshops

Attend the conference. Network with colleagues. Update your skills and put yourself ahead of the game.

Pre-conference workshops offer in-depth, skill-building tools and focus on the topics that you will require for career advancement and professional development. Enhance your learning experience and maximize your networking opportunities by attending one of our pre-conference workshops.

  • Continuing education units (CEUs) are available.
  • You must register for the full conference to participate in a pre-conference workshop.
  • Advance registration accompanied by the additional registration fee is required to reserve a pre-conference workshop seat.
  • Pre-conference workshops will be held Saturday, May 18.

Integrated Enterprise Excellence: Going Beyond Lean Six Sigma and the Balanced Scorecard

Presenter: Forrest W. Breyfogle, Smarter Solutions, Inc.

Workshop Description
Integrated Enterprise Excellence (IEE) provides an organizational governance system that integrates analytics with innovation. The IEE system shows business leaders: what to measure and report; when and how to report it; how to interpret and use the results to establish goals; how to orchestrate work activities; and how to develop strategies that are consistent with established goals. These strategies ultimately lead to specific projects that enhance organizational focus and success.

This interactive workshop describes how the application of IEE methods, tools, and techniques can overcome the enterprise management challenges of the twenty-first century and the limitations of traditional business management practices. This workshop describes organizations can overcome the issues described in a one-minute video. In additional to a copy of the PowerPoint slides, attendees will be provide a copy of the book Integrated Enterprise Excellence, Vol. I: The Basics: Golfing Buddies Go Beyond Lean Six Sigma and the Balanced Scorecard . References to IEE Vol. I figures and statements throughout the training provide many takeaways, which can be referenced long after the workshop’s completion. These references can be utilized for guidance to implement the nine-step IEE system and explanation of the IEE methodologies to others.  

Workshop Outline
Organizations can waste much resource with:

  1. Strategy creation and execution: Organizations can spend much time with strategy creation, where often it is difficult to interpret what should be done to address passed-down strategies. Also, the strategy creation process often does not systematically blend analytics with innovation to determine the best place to target strategy-improvement efforts.
  2. Scorecards: Red-yellow-green scorecards may seem to be a good management practice; however, these scorecards can lead to much firefighting. Also, traditional forced scorecard balance using the balanced scorecard categories of financials, customer, internal business process, and learning & growth can lead to unfavorable behaviors. Scorecard balance is important (e.g., don't want to target on-time delivery while sacrificing quality); however, forced balance can be detrimental.
  3. Process improvement systems: Problem-solving deployment systems such as Six Sigma, Lean Six Sigma, Lean Kaizen events and Total Quality Management (TQM) typically have a push-for-project creation system (e.g., let's brainstorm for what projects to work on next). These systems often lead silo-improvements that can sound good but do not have much, if any, impact on the big picture. A business system which has 30,000-foot-level operational metrics improvement needs pulling for targeted-improvement-projects, which benefit the whole enterprise.

Attendees to this workshop will learn how to help organizations overcome these issues and more!

Learning objectives
Attendees to this session will learn how to enhance their organizational value by providing management direction for:

  • Creating predictive performance metrics that will lead to the most appropriate organizational behaviors and reduce the amount of firefighting that often occurs in organizations.
  • Providing a structural linkage between an organization’s performance report-outs and the processes that created these metrics.
  • Formulating targeted business-area strategies that will deliver the most big-picture benefit.
  • Identify and timely execute strategic improvement efforts that will benefit the enterprise as a whole.
  • Enhancing status-meeting report-outs so that there is increased value from these sessions with less invested resources.

Who should attend?
This training is designed for business professionals or companies who desire an understanding of how to implement an enhanced Operational Excellence system and the foundations of a methodology that goes beyond traditional scorecard reporting and improvement project efforts.

Targeted Participants
CEO, President, Operations Manager, Operations Excellence Manager, Lean Six Sigma Deployment Manager, Business Analyst, lean Six Sigma Master Black Belt, lean Six Sigma Black Belt, Quality Manager, Quality Practitioner, Industrial Engineer.

About the Presenter
Mr. Breyfogle (BRI FOGLE) is the CEO of Smarter Solutions. He has authored or co-authored over a dozen books. His five-book set, Integrated Enterprise Excellence provides an enhanced operational excellence system for the utilization and integration of scorecards, strategic planning and process improvement so that the enterprise as a whole benefits.

Mr. Breyfogle was named Quality Professional of the Year for 2011 by Quality Magazine and in 2012 was awarded alumni of the year by Missouri University of Science and Technology. He also received the prestigious Crosby Medal from the American Society for Quality (ASQ) in 2004 for an earlier book, Implementing Six Sigma and was presented the Leadership Award at the 2013 Lean & Six Sigma World Conference.

Communication Essentials for Engineers

Presenter: Kaiwen Cheng, KC Business Consulting, LLC

Workshop Description
As technology becomes more complex for products and services, the collaboration between functions and teams are becoming more critical and increasingly rely on better communication. This situation puts more emphasis on engineers to become better communicators. Communication helps engineers ensure a better understanding of the needs and wants to, and from, others. It also helps to get buy-ins faster and be more effective.

It is no wonder engineers with better communication skills tend to move up faster. However, the unique challenges in communicating complex technical content and fear of public speaking create lots of frustration for engineers. Becoming a better communicator requires lots of practice and benefits from coaching. This workshop will demonstrate the essentials for more effective communication. The hands-on practice is designed to help participants to discover improvement opportunities and set a course to become an effective communicator.

Workshop Outline

  • Knowing your audience
  • Delivering your message
  • Engaging your audience
  • Preparing the message with KISS principle
  • What is A3 thinking?
  • Enhancing with presentation
  • The importance of practice

Workshop learning objectives

  • Understanding how to prepare for a presentation
  • Learning the physical presence as a good communicator
  • Exploring the approach to engage audience
  • Learning the benefit of A3 thinking
  • How to create slides and graphics to enhance the communication
  • The ideas for becoming a better communicator

Who Should Attend

  • Engineers
  • Project managers
  • Technical professionals
  • Engineering students
  • Education professionals
  • Team leaders
  • Managers and executives

About the Presenter
After a successful career of over 20 years in corporate America, Kaiwen Cheng switched his focus to share what he has learned to benefit others with his start up, KC Business Consulting LLC.

Kaiwen has had multiple successful turn-around performances in Fortune 500 companies. His recent successes include leading a supplier quality team to deliver a 60 percent reduction of external complaints within 20 months. He and his team believe this success was the direct result of effective communication with the cross functional teams and the supply base. This effective communication helped concentrate resources and prioritize efforts that delivered optimal results.

As a business leader, he has learned how frequently management have wasted their time in listening to poorly prepared presentations. That’s reason he continues to coach his staff, engineers and mentees to sharpen their skills in delivering a concise message. He also uses his strength in data analytics in teaching how to use data and graphics for effective “storytelling.” This workshop is the accumulation of his own practice, learning, and experiences on coaching others.

Kaiwen has a master’s degree in industrial engineering from University Missouri – Columbia. He also holds a bachelor’s degree in physics and with MBA education. He is also a certified Six Sigma Black Belt.