PERSPECTIVES

Kevin McManus 

Performance by Kevin McManus

Ergo, ergo
As humans, we each have individual and collective perceptions. When it comes to what we think ergonomics means and where it fits within the larger context of human performance improvement, this is definitely the case. If you are anything like me, you probably are underselling the potential and need for ergonomics and missing out on its integral and necessary link to sustained process excellence.

Paul Engle 

Management by Paul Engle

Cybersecurity basics
We all have been victimized by phishing attacks. Cyber thieves target users with official looking emails requesting confidential information, enticing people who normally would not disclose such things. This information gives hackers the tools to enter the network. Clicking on innocent looking attachments can give criminals the ability to install malware on the network and begin collecting data.

Amanda Mewborn 

Health Systems by Amanda Mewborn

Parallel worlds
I found many parallels between manufacturing and healthcare. In the past, workers had to know where each zip code is located and sort packages accordingly. New automation includes scanners above the conveyor belt that scan packages and use color and flashing lights to instruct workers on which chute or slot to put the package in. This makes it easier for workers to focus on using proper lifting and carrying techniques and reduces the chance for errors.


James A. Tompkins 

Supply Chain by James A. Tompkins

E-commerce success depends on three factors
The impact of e-commerce on retailers, wholesalers, distributors, consumer product companies and third-party logistics providers (3PLs) has been huge. Of course, this has been evolving over the last 20 years, but now there are three new challenges that require the attention of all organizations. These three challenges are cross-border commerce, customer centricity and omnichannel.

 

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