Six Sigma sticks patients less

Black belt project improved emergency department’s processes for drawing blood
By Paul Barkley  

Lean can create peak service experiences

Toyota principles easily migrate from manufacturing into other business paradigms
By Karyn Ross 

The missing link to strategic planning

Meeting methodology lines up performance management with execution
By Bruce Hodes 

Succession planning lures skilled labor

For manufacturing, current recruiting and retention strategies are not enough
By Jerry Townsend  


Top stories in this month's news from the field

  • Black box brings surgery expertise to light
  • Automated chauffeurs taking it to the air
  • Robots exploding into warehousing
  • Boss ‘phone snubs’ turn off employees
  • Volumetric 3-D printing promises nearly instant builds
  • Teamwork and friendship mix well
  • More plastic please
  • How to sift through healthcare data
  • Digital twin aims to insure satellite success
  • Self-adjusting road divider could ease traffic woes
  • Tag! Your doctor has your vitals
  • Digital twin aims to insure satellite success
  • Book of the month: Healthcare Analytics: From Data to Knowledge to Healthcare Improvement


Performance by Kevin McManus

Missing the goal-setting goal

Management by Paul Engle

IoT is coming, and soon

Health Systems by Peter Woodbridge

Through Alice's looking glass

Manufacturing by Paul Templin

The perils of a new product's supply chain

Systems engineering by Ricardo Valerdi

The systems Columbus had to navigate


This month in IISE news

The February issue includes a a preview of what the Applied Ergonomics Conference in March has to offer ; An SHS volunteer snapshot with Rudy Santacroce, vice president of operational excellence at CallisonRTKL; Opportunities offered at the upcoming Health Systems Process Improvement Conference and an overview of the 2018 Annual Conference keynote speakers.

ISE magazine - February 2018View the latest digital version of ISE
February 2018



"Is your service organization striving toward service excellence and creating the peak service experiences that will allow your company to flourish, thrive and grow over the long-term?"  
– Karyn Ross, author of "Lean can create peak service experiences"



The best job ever

Mark Wallace with UPS discusses why his job is the coolest job for an industrial engineer in this December 2014 Web exclusive.


Resurrection in Atlanta

Members of the IISE Atlanta Chapter appear in this October 2014 video to discuss the value of a revitalizing the chapter.


Training humanitarian IEs

IE interviews the three co-directors of Georgia Tech’s Center for Health and Humanitarian Logistics.