Industrial Engineer Engineering and Management Solutions at Work

June 2012    |    Volume: 44    |    Number: 6

The member magazine of the Institute of Industrial and Engineers

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The human link

Departmental thought worlds can distort supply chain reality one bit at a time 

By Tarikere T. Niranjan and Shashank Rao

Supply chain management traditionally has grappled with the technical side of the problem, whereas supply chains are socio-technical systems. ERP after clever ERP has failed because it does not recognize the humanistic part of the problem.

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